FAQs

Have Questions? We are here to help.

Our drones are designed to deliver packages with weights ranging from 500 gms to 50 kg. Their weight and volume carrying capacity will vary depending on the drone that will be utilised. The drone fleet has a carrying capacity of different weights and volumes. We’ve delivered fresh food, medicines, household items, and tools to users so far. We hope to deliver any items that the community finds useful in the future.

The airspace is divided into three zones of green, yellow, and red. In green zones, where our current operations are allowed to fly without Air Traffic Control clearance because our delivery drones fly under 120 metres (400 feet) and are sufficiently far away from the nearest airport. 

In other zones, we coordinate our operations with local ATCs. We are also integrated into an unmanned traffic management platform that gives us situational awareness about airspace. As an additional safety precaution, our trained pilots closely monitor local air traffic entering the operating area.

We’re always looking for community feedback! If you have questions about our company or service, or are keen to sign up to be one of our first customers, please visit www.skyeair.tech or send us an email at sales@skyeair.tech.

Currently, we limit the drone to a 100km radius from our operations base. The Skyeair team is constantly working on new drones to add to our fleet that will have the capacity to carry more weight and longer distances more efficiently. We intend to add a new category of drone approximately every quarter.

The drone can technically fly just fine in the rain but for these trials we will pause the service while it’s raining. We can also deliver in quite strong winds but may choose to suspend the service for safety reasons if there is a persistent and very strong wind.

As per the customer’s requirements, we can customise the package and make the delivery.

Our drones generally fly at 8 m/s to 27 m/s, enabling us to reach your location. That’s fast enough to keep your coffee hot and your ice cream from melting.

  • MULTI-ROTOR DRONE

The most popular type of drone is quadcopters. This is generally due to the ease of use and the little ability required to operate one proficiently. Multi rotor drones can be further classified down to tricopters – a platform with three props. Hexacopters (utilising 6 props) or the larger octocopters (which have 8 props) are generally classed as heavy lift due to their payload capabilities.

  • VTOL (Vertical Take Off and Landing Drone)

A relatively new concept, the VTOL drone is essentially a hybrid UAV that utilises the fixed wing system but takes off and lands using the multirotor system. The advantage is that there is no longer a requirement to carry a huge launching system or hand launch.

VLOS is an abbreviation for Visual Line Of Site and is exercised during every drone operation. The current threshold for visual line of sight is 500m. 

There is also a fairly new term in the UAV industry called BVLOS Beyond Visual Line of Site. Which is a requirement needed during mapping of large areas or topographical surveys or land surveys, long range logistics.